C-C4H47I-34 VALID PRACTICE QUESTIONS & DUMPS C-C4H47I-34 VCE

C-C4H47I-34 Valid Practice Questions & Dumps C-C4H47I-34 Vce

C-C4H47I-34 Valid Practice Questions & Dumps C-C4H47I-34 Vce

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SAP C-C4H47I-34 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Leads and Opportunity Management: The topic Leads and Opportunity Management deals with sub-topics of Leads and Opportunities. It also discusses Forecast Tracker and Pipeline.
Topic 2
  • Machine Learning: The sub-topic of the Machine Learning topic is using ML in SAP Sales Cloud Version 2.
Topic 3
  • Introduction to SAP Sales Cloud Version 2: This topic discusses the discovery of the main features and the available integration scenarios. It also familiarizes you with SAP Sales Cloud Version 2.
Topic 4
  • General, Company, Users and Control Settings: The topic focuses on the management of General settings and the creation of Employees, and Users. It also discusses Business roles such as Organizational structure and authorizations.
Topic 5
  • Playbook, Digitial Selling Workspace, and Guided Selling: Questions of Guided Selling, Working with Playbook, and Digitial Selling Workspace appear in the topic of the Playbook, Digitial Selling Workspace, and Guided Selling.

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SAP Certified Application Associate - SAP Sales Cloud Version 2 Sample Questions (Q24-Q29):

NEW QUESTION # 24
What is a benefit of assigning Playbooks to Leads based on an existing list of Account IDs?

  • A. Any newly created Lead associated with the listed Account will automatically be created with the same Source as the last Lead created.
  • B. Any newly created Lead associated with the listed Account will automatically receive suggestions from the Playbook.
  • C. Any newly created Lead associated with the listed Account will automatically be converted into Opportunities.
  • D. Any newly created Accounts will automatically have Leads created based on the Playbook.

Answer: B

Explanation:
Playbooks are a set of tasks and activities that guide sales representatives through the sales process. You can assign Playbooks to Leads based on an existing list of Account IDs, which means that any newly created Lead that belongs to one of those Accounts will automatically inherit the Playbook assigned to that Account. This way, you can ensure that your Leads follow the best practices and receive consistent suggestions from the Playbook. References = Solution Guide for SAP Service Cloud Version 2, page 40-41; SAP Service Cloud Version 2 - openSAP Microlearning, video "Playbooks".


NEW QUESTION # 25
Which Machine Learning insight shows sentiment detection of surveys and emails?

  • A. Profanity Check
  • B. NLP Classification
  • C. Machine Translation
  • D. Business Text Intelligence

Answer: B

Explanation:
NLP Classification is a machine learning scenario that can identify the language, sentiment, and other entities of tickets created from surveys and emails. It can also automatically populate the relevant fields in the ticket based on the extracted information. NLP Classification is part of the Machine Learning in SAP Cloud for Customer feature, which requires an SAP Service Cloud enterprise license or an Agent Console Add-On license. References = Machine Learning in SAP Cloud for Customer - SAP Online Help, Ticket NLP Classification section; How to set up Machine Learning Scenarios - SAP Service Cloud Version 2 - openSAP Microlearning, video transcript.


NEW QUESTION # 26
As an Administrator of the SAP Sales Cloud Version 2 system, which of the following configurations can be done for Leads? Note: There are 2correctanswers to this question.

  • A. Create and manage custom Statuses
  • B. Maintain Routing Rules
  • C. Maintain Probability
  • D. Create and manage Forecast Categories

Answer: A,B

Explanation:
You can perform the following configurations for Leads as an Administrator of the SAP Sales Cloud Version
2 system:
* Create and manage custom Statuses: You can define custom statuses for Leads to reflect your business process and track the progress of each Lead. You can also specify the default status for new Leads and the status that indicates a qualified Lead1
* Maintain Routing Rules: You can create and assign routing rules for Leads to automatically distribute them to the appropriate sales representatives based on criteria such as territory, product, or source. You can also define the priority and validity of each rule2 You cannot perform the following configurations for Leads as an Administrator of the SAP Sales Cloud Version 2 system:
* Create and manage Forecast Categories: Forecast Categories are used to classify Opportunities based on their likelihood of closing and their impact on the sales pipeline. They are not applicable for Leads, which are potential customers who have not yet expressed interest in buying3
* Maintain Probability: Probability is a percentage value that indicates the chance of winning an Opportunity. It is calculated based on the Forecast Category and the Sales Methodology. It is not applicable for Leads, which are not yet Opportunities.
References = 1: Maintaining Lead Statuses 2: Maintaining Routing Rules for Leads 3: Maintaining Forecast Categories : [Maintaining Probability]


NEW QUESTION # 27
A new group of Business Users have to be created and granted read only access to sales entities, such as Leads, Opportunities and Sales Quotes for a specific Sales Area. As an Administrator, which sequence of steps must be performed?

  • A. Create the Employees
    *Create the Business Users
    *Assign a Sales Rep Business Role with restricted Read Access for that Sales Area
  • B. Create the Employees
    *Create the Business Users
    *Remove the Employees Write Access Rights for that Sales Area
  • C. Create the Business Users
    *Create the Employees
    *Assign a Sales Rep Business Role and remove Write Access for that Sales Area
  • D. Create the Business Users
    *Create the Employees
    *Restrict the Employees Access Rights for that Sales Area

Answer: D

Explanation:
To create a new group of Business Users and grant them read only access to sales entities for a specific Sales Area, you need to perform the following steps:
* Create the Business Users: You need to create a Business User for each Employee who needs to access the system. A Business User consists of an Employee ID and a valid email address. You also need to assign a Security Policy to each Business User to ensure the security and integrity of the system1.
* Create the Employees: You need to create an Employee for each person who works for your company.
An Employee is an Employee ID, a name, an address, a communication, a language, a working time, and a department. You also need to assign a Business Role to each Employee to define the tasks and operations that they can perform, the data that they can access, and the level of authorization they have2.
* Restrict the Employees Access Rights for that Sales Area: You need to restrict the Employees Access Rights for the specific Sales Area that you want them to have read only access to. You can do this by using the Access Contexts and Access Restrictions features in the system. Access Contexts are predefined sets of criteria that determine the scope of data access for a Business Role. Access Restrictions are rules that further limit the data access for a Business Role based on certain attributes, such as the Sales Area3.
The other options are not correct because they either do not create the Business Users and Employees correctly, or they do not restrict the Access Rights properly. References = 1: Creating Business Users and Assigning a Business Role | SAP Help Portal 2: Creating Business Roles and Assigning a Business User | SAP Learning 3: [Access Contexts and Access Restrictions | SAP Help Portal]


NEW QUESTION # 28
You are an administrator of SAP Sales Cloud Version 2.What tool do you use to configure the system within the tenant?

  • A. The Business Configuration
  • B. The SAP For Me Portal
  • C. Scoping Elements
  • D. The Administration Console

Answer: A

Explanation:
The Business Configuration is the tool that allows you to adapt the SAP Sales Cloud Version 2 solution to your business needs. It consists of two main working areas: Scoping and Fine Tuning. Scoping is where you activate and deactivate features, and Fine Tuning is where you control how the activated features behave in detail. The Business Configuration is accessed from the Administration Console, which is the central entry point for alladministrative tasks in SAP Sales Cloud Version 2. References = SAP Sales Cloud Version 2 | SAP Help Portal, Set Up Guide for SAP Sales Cloud Version 2 - SAP Online Help, Understanding the Business Configuration Concept - SAP Learning


NEW QUESTION # 29
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