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SAP C-C4H47I-34 Exam Syllabus Topics:

Topic	Details
Topic 1	Master Data: The topic of mastering data delves into the maintenance of Products, Registered Products, and Pricing. It also focuses on the maintenance of Individual Customers, Contacts, and Accounts.
Topic 2	Leads and Opportunity Management: The topic Leads and Opportunity Management deals with sub-topics of Leads and Opportunities. It also discusses Forecast Tracker and Pipeline.
Topic 3	Playbook, Digitial Selling Workspace, and Guided Selling: Questions of Guided Selling, Working with Playbook, and Digitial Selling Workspace appear in the topic of the Playbook, Digitial Selling Workspace, and Guided Selling.
Topic 4	Introduction to SAP Sales Cloud Version 2: This topic discusses the discovery of the main features and the available integration scenarios. It also familiarizes you with SAP Sales Cloud Version 2.
Topic 5	General, Company, Users and Control Settings: The topic focuses on the management of General settings and the creation of Employees, and Users. It also discusses Business roles such as Organizational structure and authorizations.
Topic 6	Activities Management: The topic of Activities Management focuses on Working with Call Lists. Additionally, it discusses the Task Manager.
Topic 7	Mobile App: SAP Sales Cloud Version 2 Mobile App is the sub-topic of this topic. Furthermore, it also discusses setting up and capabilities available.

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SAP Certified Application Associate - SAP Sales Cloud Version 2 Sample Questions (Q12-Q17):

NEW QUESTION # 12
You have been asked to maintain Products in SAP Sales Cloud Version 2. Which of the followingsettings are relevant? Note: There are 3 correctanswers to this question.

A. Number Range
B. Product Type
C. Product Groups
D. Units of Measure
E. Product Classification

Answer: B,D,E

Explanation:
Products are the goods or services that your company sells or provides to customers. In SAP Sales Cloud Version 2, you can maintain various settings for products, such as product type, units of measure, and product classification. These settings are relevant for defining the characteristics, pricing, and availability of products.
* Product Type: This setting determines the category of the product, such as material, service, or warranty.
The product type affects the behavior and fields of the product, such as whether it can be ordered, invoiced, or delivered. You can define your own product types and assign them to product categories in the Administrator work center1.
* Units of Measure: This setting specifies the unit in which the product is sold or measured, such as pieces, kilograms, or hours. You can define your own units of measure and assign them to product categories in the Administrator work center1.
* Product Classification: This setting allows you to assign attributes and values to products based on predefined classification systems, such as industry standards or customer-specific criteria. You can use product classification to filter, group, or compare products based on their attributes. You can define your own classification systems and assign them to product categories in the Administrator work center1.
The other two options, number range and product groups, are not relevant settings for maintaining products in SAP Sales Cloud Version 2.
* Number Range: This setting is used to define the range of numbers that can be assigned to business documents, such as sales orders, invoices, or tickets. Number range is not a setting for products, but for business transactions2.
* Product Groups: This setting is used to group products into hierarchical structures based on common characteristics, such as product line, product family, or product model. Product groups are not a setting for products, but for product portfolio management3.
References = Creating and Maintaining Products, Business Configuration Guide for SAP Sales Cloud Version
2, SAP Sales Cloud Version 2 Feature Scope Description, SAP Sales Cloud Version 2 | SAP Help Portal

NEW QUESTION # 13
What are the key use cases for MS Teams integration in SAP Sales Cloud Version 2? Note: There are 3 correctanswers to this question.

A. Share Library
B. Share Workspaces and Deal Rooms
C. Make outbound calls
D. Create Appointments with MS Teams collaboration
E. Create Tasks with MS Teams collaboration

Answer: B,C,D

Explanation:
MS Teams integration in SAP Sales Cloud Version 2 enables the following use cases:
* Share Workspaces and Deal Rooms: You can create and share Teams and Channels to collaborate with your colleagues and customers on sales opportunities and deals. You can also access the SAP Sales Cloud context information from the Teams app.
* Create Appointments with MS Teams collaboration: You can create SAP Sales Cloud appointments and visits with MS Teams as a collaboration channel. You can also access the SAP Sales Cloud application and reference objects from the side panel during the Teams meeting.
* Make outbound calls: You can set MS Teams as the default channel for outbound calls from SAP Sales Cloud. You can also see the call details and outcomes in the SAP Sales Cloud activity timeline. References = Microsoft Teams Integration in SAP Cloud for Customer, Scope and Configure section; SAP Sales and Service Cloud V2 - Integration with Microsoft Teams, Integration Features section; Improve SAP seller productivity with Microsoft Teams and Power Platform, Enable Teams for SAP Sales Cloud section.

NEW QUESTION # 14
Which Machine Learning insight shows sentiment detection of surveys and emails?

A. Business Text Intelligence
B. NLP Classification
C. Profanity Check
D. Machine Translation

Answer: B

Explanation:
NLP Classification is a machine learning scenario that can identify the language, sentiment, and other entities of tickets created from surveys and emails. It can also automatically populate the relevant fields in the ticket based on the extracted information. NLP Classification is part of the Machine Learning in SAP Cloud for Customer feature, which requires an SAP Service Cloud enterprise license or an Agent Console Add-On license. References = Machine Learning in SAP Cloud for Customer - SAP Online Help, Ticket NLP Classification section; How to set up Machine Learning Scenarios - SAP Service Cloud Version 2 - openSAP Microlearning, video transcript.

NEW QUESTION # 15
Which of the following options can be considered a Side-by-Side extension of SAP Sales Cloud Version 2?

A. Enhancing the code baseline without modifying the standard
B. Extending standard delivered applications
C. Adding custom fields on existing entities
D. Embedding custom modules created in SAP Build App

Answer: D

Explanation:
* Embedding custom modules created in SAP Build App is a correct answer because SAP Build App (formerly known as SAP AppGyver) is a no-code development environment that allows users to build business applications without the need for pro-code development knowledge1. SAP Build App is part of the SAP Extension Suite, which enables side-by-side extensibility for SAP Sales Cloud Version 22.
* Extending standard delivered applications, Adding custom fields on existing entities, and Enhancing the code baseline without modifying the standard are not correct answers because they are examples of in-app extensibility, not side-by-side extensibility. In-app extensibility allows users to customize and adapt the standard functionality of SAP Sales Cloud Version 2 within the same system, using tools such as fields, layouts, mash-ups, and key user tools3.
References = 1: Design and Develop Extensions on SAP Service and Sales Cloud Version 2 Using SAP AppGyver 2: Getting Familiar with SAP Sales Cloud Version 2 - SAP Learning 3: SAP Help Portal - SAP Online Help

NEW QUESTION # 16
What information is displayed under the Insight section of Lead Overview? Note: There are 3 correctanswers to this question.

A. Score Trend
B. Calculated Key Factors
C. Lead Conversion Trend
D. Dynamic Key Factors
E. Static Key Factors

Answer: A,B,C

Explanation:
The Insight section of Lead Overview provides you with valuable information about the Lead, such as:
* Calculated Key Factors: These are the factors that influence the Lead score, such as Lead Source,
* Industry, Revenue, etc. You can configure these factors in the Customer Insights settings1.
* Lead Conversion Trend: This shows you the historical trend of the Lead conversion rate, based on the number of Leads that were converted to Opportunities over time. You can use this to compare the performance of different Leads and identify the best practices for conversion2.
* Score Trend: This shows you the historical trend of the Lead score, based on the calculated key factors and the dynamic key factors. You can use this to monitor the progress and potential of the Lead over time2.
* Dynamic Key Factors: These are the factors that are updated automatically based on the interactions with the Lead, such as Email Opens, Clicks, Website Visits, etc. You can view these factors in the Engagement section of Lead Overview, not in the Insight section2.
* Static Key Factors: These are the factors that are fixed and do not change over time, such as Lead ID, Name, Status, etc. You can view these factors in the Details section of Lead Overview, not in the Insight section2. References = 1: In Version 2, Configure Customer Insights by defining personalized Key Metrics, section "Create a New Key Metric"2: Introducing SAP Sales Cloud Version 2, section "Lead engagement and insights".

NEW QUESTION # 17
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UPDATED SAP C-C4H47I-34 TEST CRAM, C-C4H47I-34 EXAM REGISTRATION

Updated SAP C-C4H47I-34 Test Cram, C-C4H47I-34 Exam Registration